At Uttam stay we’re committed and tried best to create and maintain proper eco system by which everyone can enjoy the stay. For same every tenant by default considered to adhere listed terms and conditions for staying with Uttam Stay PG accommodations. Any breach or violation of the terms and conditions may trigger Uttam Stay’s right to termination agreement. These rules are updating time to time and will be circulated here after each update.
Care of the Property:
1) Destruction, damage and/or defacement of any asset or property owned by Uttam Stay considered as a serious act and same may lead to action and be required to pay all cost of repair or replacement incurred by Uttam Stay. In this condition decision from Uttam stay team will be considered as a final.
2) The resident is responsible for maintain cleanliness of Room, Bathroom, Common Area etc. all the time.
3) All provided amenities like Iron, Induction Cooktop, Utensils has to keep in common area only. Taking to the personal room are not allowed.
4) Room to room transfer of any asset like bed, bedsheet, cupboard etc. are strictly not allowed.
5) Any damage to the property or anything has to be reported on immediate basis to Uttam Stay’s representative. Any loss due to misuse has to be bare by resident excluding normal wear and tear due to regular use.
6) Drilling extra holes or sticking posters on wall are not allowed. Prior permission required from uttam stay for same.
7) All food items kept in room/ common area / refrigerator must be stored in suitable container or with proper wrapping to avoid any insect or rodent damage. Keep individual foods in refrigerator is allowed with proper tagging/identification for clearly distinguish. Consumption/use of same by other PG partner my not responsibility of uttam stay. Non-Veg (Including Egg) is not allowed to consume or store in refrigerator.
8) Every resident will provide with cupboard and room lock keys. Any loss of key cost has to pay by resident. Changing of lock is not allowed until the special permission from uttam stay.
Smoking, Alcohol, Drugs, Batting, Gambling:
1) Distribution and consumption of drugs are strictly prohibited within Uttam Stay’s premises.
2) For any instance complaint received then Uttam stay has rights to carry out breath analyzer test.
3) Gambling and Batting is not allowed.
Behavior and Visitor Related:
1) Ragging in any form whatsoever is strictly prohibited and punishable offence as per the act. In that case Uttam Stay will inform respective legal authorities for action.
2) It is requested to behave and cooperate with Uttam Stay’s representative, housekeeping staff and service providers.
3) Partys are not allowed inside premises.
4) Any form of harassment may lead to legal action and may trigger right to terminate policy.
5) At Uttam Stay we treat with all supporting staff like housekeeping staff, security staff, service provider staff very calmly and with dignity. However, during visit of them we maintain proper supervision from our side and try to maintain privacy of residents.
6) Avoid loud music/noise to disturb neighborhood and roommates.
7) Roaming outside with short clothing is restricted. Any repetitive observation may lead to action/restrictions.
Rental and Deposit:
1) Every guest has to pay Rent in advance for the month within first 5 days of month, and have to pay one month advance as a security deposit.
2) 3 Months Lock in Period applicable for each guest. If guest have to leave before lock in period, he/she has to pay remaining notice pay amount. Tenant has to inform 30 days in advance before leaving the property otherwise full deposit amount will be penalized.
3) Electricity and other consumables bill will be shared with all tenants. Billing cycles are generally 2 Months so if anyone wants to leave before bill generation then he/she will be charges on pro-rata basis on the reference of last bills average amount in full and final statement. Subjected to levied from deposit/payable.
4) In the case, if property has roof top solar plant, then also tenants charged on the basis of unit consumed irrespective of solar generation. However, unit rate and other charges will be calculated by standard method.
Visitor Related:
1) As Uttam stay’s premises under residential area, requested to all behave wisely to avoid any disturbance to neighborhood.
2) Resident should not leave gate open in night time for security purpose.
3) Opposite Genders are not allowed inside premises.
4) Parking has to done within designated area to avoid any disturbance in neighborhood.
5) CCTV are installed in entry area to check everything and basis on same violation may lead to strict action/restriction.
General Rules:
1) Uttam Stay is not responsible for any private property loss. However, we are committed for strong possible security with round the clock possible areas CCTV recordings.
2) No Animal and Pets are allowed inside premises.
3) Uttam Stay’s representative has rights to spot check resident’s room or storage area.
4) Property maintenance and service are planned affairs of Uttam Stay and for same resident requested to cooperate with the staff.
5) The resident is advised to keep their valuables and belongings in lock and key.
6) Housekeeping will be carried out in absence of resident also, so they are advised to not leave any valuables open and unsecured in their rooms.
7) Littering in any corner of the property is not allowed.
8) Please take note that housekeeping staff can’t be utilized for personal work. For example, washing out utensils with the help of housekeeping staff.
9) Laundry to be done on self by using washing machine. Environmental and Electricity consumption views it is advisable to use washing machine at full capacity by gathering all/some roommate’s cloths rather taking individual part load.
10) Resident shall inform Uttam Stay before dialing Police Number “100” in any case.
11) The resident shall inform Uttam Stay immediately for any engagement or encounter with police in order to avoid surprise visit of police.
Internet Policy:
1) Bandwidth speed depends upon the service provider and location of the property. Uttam stay not guaranteed the speed and round the clock availability in case of service provider side issue.
2) Device per use is limited and do not share the password with any outsiders.
3) Use of internet for Access Pornography, Create and Maintain Fake Accounts, Download and View Pirated contents, Faking IP, VPN Use etc. strictly not allowed.
Deposit Related:
1) If anyone leaving before 3 months then according to lock-in period agreement deposit may not be refunded. Also in some case if tenant leaving before 6 months then registration and agreement charges 350/- Rs will be leived from deposit amount.
2) If all conditions satisfied then the refund will be initiated within 7-15 working days after living. Bank transfer/ cash facilities will be available for same and subjected to availability and mutual understanding.
3) Legal action or termination due to violation may not guaranteed the deposit refund. In this case uttam stay’s team decision will be final.
Proof Required:
1) Any of the following ID proof is required to confirm name identity of personal_
a) AADHAR Card
b) PAN Card
c) Driving License
2) Native place address proof is required from where person is coming.
3) Working organization ID or letter of joining or any similar proof is required.
4) One latest passport size photograph.